Industrial Marketing: Case Study

Reboot for GPS Electrical

GPS Electrical Services, based in Victoria, has spent over 25 years powering many well-known food, chemical and manufacturing clients via exceptional electrical engineering and automation services.

With more than 150 staff and a reputation built on high-end work for major Australian and global clients, GPS needed a refreshed digital presence to match their stature.

This project focused on modernising their brand and online assets, while ramping up their appeal in a tight job market.

Duration & Budget

The engagement ran for three months, balancing targeted brand development and fast web delivery within a budget framework suited to a mid-sized industrial business.

Scope

The scope encompassed critical digital marketing and printed material touch points, spanning visual branding, online presence, and written communications.

This included refining the company logo and brand style, building a new website from the ground up with full copywriting and SEO optimisation, and developing professional materials that clearly communicate GPS's capabilities.

The work involved stakeholder engagment, indsutrial phtogrpay vendor management and stategic planning to ensure content, design, and messaging resonated with three distinct audiences: clients, job seekers, and business partners.

Tech Stack

The project used Webflow for website redevelopment, Adobe Suite for creative work, and SEMrush for SEO optimisation.

These tools enabled efficient, professional results across design, site management, and content performance.

Case Study: GPS Electrical’s Digital Identity

GPS Electrical Services faced a crossroads: their longstanding website no longer reflected their position as an industry leader, risking credibility with clients and job seekers alike.

My mandate aimed to reposition GPS as a trusted partner and employer, presenting their full capabilities with clarity and impact.

Challenges

While a fairly straightforward project, there was still a range of significant hurdles that needed pragmatic resolution:

  • Visual branding limitations – While stakeholders wanted a refresh, they also wished to preserve much of the existing design legacy.
  • Expertise without confusion – Content had to communicate specialist knowledge and credibility, without overwhelming readers with excessive jargon or oversimplifying technical points.
  • Delayed stakeholder input – Progress was sometimes slowed by feedback bottlenecks and limited availability of key reviewers, meaning sourcing expert input and approval for advanced case study material required extra planning.
  • Showcasing credentials – The site needed to highlight certifications, memberships, logos and technical specs, all without creating clutter or losing the commercial story in vendor details.
  • Architectural clarity – Building a focused, user-centric narrative demanded a solid understanding and clarity of information hierarchy.
  • Audience diversity – The site had to serve clients, job seekers, and partners with different backgrounds and needs. Developing distinct but connected user journeys required careful segmentation and narrative consistency.

Solutions

To overcome the hurdles, I delivered pragmatic solutions:

  • Refreshed typography and colour palette while retaining core elements, introduced contemporary iconography, and developed brand guidelines for visual consistency
  • Created layered content architecture with progressive disclosure, and separated high-level messaging from detailed technical specifications
  • Built efficient interview & case study templates and content frameworks that captured information upfront
  • Implemented hub-and-spoke content model with clear visual hierarchy and scannable blocks to balance detailed information with clarity
  • Created distinct pathways with audience-specific CTAs and role-based content hubs, enabling targeted user flows for audiences

Results

  • Managed complete website build, from design and development to compelling technical copy.
  • Produced 20-page capability statement; turned complex case studies into client-facing web content.
  • Built optimised SEO assets and marketing collateral suite with a scalable framework for future marketing and hiring
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FAQs

Here are a range of more commonly asked questions in relation to this B2B marketing case study.

To get a full run-down of how I can help your business thrive in the same way as the businesses I've worked with, take a moment to book a call.

What was delivered in the GPS Electrical engagement?

A complete brand refresh and digital rebuild across three months.

GPS is a 25-year-old electrical engineering and automation firm with 150+ staff. Their client roster includes CSL Behring, Coca-Cola Europacific Partners, Asahi, McCain, Mondelez, Pfizer, Bega, JBS, Baiada, and Nufarm.

Scope covered visual identity refresh (typography, colour, iconography), brand guidelines, a Webflow-built website with full technical copywriting, SEO optimisation, a 20-page capability statement, and a marketing collateral suite.

The work served three distinct audiences: clients, job seekers, and partners. Each got their own layered content pathway.

How do you refresh a 25-year-old brand without losing legacy trust?

Restraint.

The legacy elements that carry trust stay in place. Logo lineage, established colour cues, the visual signals long-standing clients recognise.

The supporting system around them gets updated. Typography, iconography, layout discipline, and content hierarchy do most of the heavy lifting.

The result reads as modern to new audiences. It doesn't signal discontinuity to existing clients and staff who've trusted the brand across two and a half decades.

How does one website serve clients, job seekers, and partners?

Through distinct user journeys built on a hub-and-spoke architecture.

Each audience gets its own entry pathway. Audience-specific calls to action. Role-based content hubs.

The underlying brand narrative stays consistent across all three.

Clients see capability and credentials. Job seekers see culture, projects, and career paths. Partners see vendor relationships and certifications.

The audiences never compete for the same real estate.

What goes into a 20-page industrial capability statement?

For GPS, the document covers seven core elements.

Company timeline from 1997 to 2023. Six service lines: switchboards and panels, service and maintenance, electrical contracting, automation and control, plant maintenance, and electrical engineering.

Three project case studies: Nufarm plant relocation, CSL Behring mechanical design and construct, and KHS Group and Asahi production line relocation.

Leadership team profiles. Mission, vision, and values. Safety and quality systems grounded in ISO9001:2015.

The named client roster. Plus a full certifications stack: NECA membership, Rockwell GOLD SI status (first in Victoria), Siemens System Integrators, GOLD Ignition Integrators, IECEx, Engineers Australia, and TÜV Rheinland.

The 20-page length reflects what tier-one industrial procurement requires. Verified evidence, not marketing claims.

Why use a capability statement alongside a website?

They do different jobs.

The website is the public-facing platform. It serves multiple audiences and search engines simultaneously.

The capability statement is a procurement document. It's sent in response to RFQs or attached to tender submissions. Procurement teams review it offline and circulate it internally.

Most industrial procurement processes still require both formats. Each one in a slightly different framing.

What does a three-month industrial brand refresh typically include?

For GPS specifically, four things.

A refreshed visual identity with documented guidelines. A fully built and copywritten Webflow site. A 20-page capability statement. A foundational marketing collateral suite.

The compressed timeline works because the strategic positioning was already clear. The work was about expressing it properly across digital and printed surfaces. Not redefining what the business is.